When and where you can find us
BRANCH LOBBY SERVICE
Monday - Friday 8:30 a.m. - 5:00 p.m.
Please request an appointment for any service requiring an extended time in the branch.
DRIVE-THRU SERVICE
Monday – Friday: 8:30 a.m. – 5:00 p.m.
Available at most NSB branches.
FIND A DRIVE-THRU NEAR YOU
CUSTOMER SUPPORT
Monday – Friday: 8:00 a.m. – 5:00 p.m.
CALL 800-NSB-CASH
Account information is available 24/7 by calling our Phone Bank at 888-NSB-2424.
ATMs
All Northfield Savings Bank branches have ATMs available. Please see below for ATM hours information. Each ATM is equipped with voice activation devices for the visually impaired.
NSB customers can also access over 55,000 Allpoint ATMs, surcharge free. Locations include the US, Canada, Mexico, Puerto Rico, the UK, and even Australia.
Please note: Due to the technical limitations of certain types of ATMs, the system is not able to prevent the "surcharge message" screen from appearing on many Allpoint ATMs. You should continue the transaction by answering "yes" on this screen. Your receipt will show you were not charged a fee. If you feel you have been charged a fee in error, please call the Allpoint Network Service Line to submit your refund request directly at 301-492-2063.
Data service charges may apply when you download the app.
For card activation and PIN selection,
please call 800-992-3808.
If your card is lost or stolen, immediately contact Customer Support at 800-672-2274. If after hours, immediately contact the Lost and Stolen Card Service Center at 844-773-0985 to cancel your card.