Frequently Asked Questions
What types of commercial loans do you offer?
We offer a variety of loans and lines of credit, including real estate, vehicles, machinery, equipment financing and more. We provide local decision making for all types of loans, benefiting businesses from early years of growth to long-established companies. Click here for a list of NSB Loans & Lines of Credit services and solutions.
What is Positive Pay, and would it be a good fit for my business?
If your business is looking for added account security, Positive Pay may be for you. Positive Pay helps protect against fraud by matching the checks you issue with those presented to the Bank for payment. Connect with a Business Banker to learn more.
How do I protect myself and my customers from fraud such as account information breach, account takeover, etc.?
Northfield Savings Bank’s stringent privacy policy, encryption, and password protection programs are designed to safeguard your business information and financial assets. Click here for tips and resources on ways you can assess your risk and avoid vulnerabilities.
How do I know if I’m being targeted by a scam? Or if I have been scammed?
Use the checklist below to determine if you may be vulnerable to fraud. If you answer "yes" to any of the questions, consider investigating further:
- Do you question whether an online transaction may be fraudulent?
- Is someone trying to give you money you weren't expecting?
- Do you wonder if the currency you receive is real or counterfeit?
- Have you been asked to cash a check and wire funds back to the sender?
- Are you ever concerned about current fraud issues?
Am I/my business in danger of identity theft or having my computer hacked?
NSB provides educational resources to help you prevent identity theft, and tools that may help if you suspect you have been a victim of identity theft. Click here for tips and resources.
I just fired an employee with online access, what do I do?
Authorized users with the Manage Users permissions can make changes to existing Business Online Banking users at any time, including deactivating or permanently deleting a user that is no longer needed. For step-by-step instructions, please click here.
Do you offer business credit cards?
Yes. NSB business credit cards offer benefits such as low rates, cash back, and flexible rewards—thanks to our third-party provider Elan Financial Services. Click here to learn more or apply.
How do I protect my balances? How does FDIC coverage work?
The FDIC—short for the Federal Deposit Insurance Corporation—is an independent agency of the United States government. The FDIC protects depositors of insured banks located in the United States, including NSB, against the loss of their deposits if an insured bank fails. FDIC insurance covers depositors' accounts at each insured bank, dollar-for-dollar, including principal and any accrued interest through the date of the insured bank's closing, up to the insurance limit. Learn more at fdic.gov.
How can I give my bookkeeper access to my account information?
NSB Business Online Banking lets you set up multiple users with different responsibilities. New users can be created with their own unique login IDs and passwords. Each user is assigned user permissions that permit or prevent them from performing certain actions. For step-by-step instructions, please click here.
What are collected funds?
Collected Funds are cash deposits or checks that have been presented for payment and for which payment has been received. Contrast this to uncollected funds, which is a portion of a deposit balance that has not yet been collected by the depository bank.
Do you offer government banking services?
Yes, we are committed to supporting local government and institutional entities by offering various financing options to cover operational costs, including tax anticipation notes, capital expense loans and lines of credit.