When and where you can find us
Our Call Center, 800-NSB-CASH is open Monday - Friday 8 a.m. - 5 p.m.
General Branch Hours
Monday - Thursday: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 5:30 p.m.
All drive-up windows open at 8:00 a.m. Monday - Friday.
Account information is available 24 hours a day by calling our Phone Bank at 888-NSB-2424.
If your debit card is lost or stolen, contact the Lost and Stolen Card Service Center through Vantiv immediately at 800-528-2273 to cancel your card.
All Northfield Savings Bank branches have ATMs available 24 hours a day. Each ATM is equipped with voice activation devices for the visually impaired.
FALCON ATM NETWORK
We are a founding member of the Falcon ATM Network. This network gives our customers access to over 100 surcharge-free ATMs all over Vermont. Many of these machines will even accept deposits to your Northfield Savings Bank checking or savings accounts.
ALLPOINT ATM NETWORK
NSB customers can also access over 55,000 Allpoint ATMs, surcharge free. Locations include the US, Canada, Mexico, Puerto Rico, the UK, and even Australia.
Please note: Due to the technical limitations of certain types of ATMs, the system is not able to prevent the "surcharge message" screen from appearing on many Allpoint ATMs. You should continue the transaction by answering "yes" on this screen. Your receipt will show you were not charged a fee. If you feel you have been charged a fee in error, please call the Allpoint Network Service Line to submit your refund request directly at 301-492-2063.
Data service charges may apply when you download the app.