Mortgage Lender Vermont - Northfield Savings Bank - banking financial services, Home Mortgages Vermont

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		Privacy Notice

At Northfield Savings Bank, we are committed to your privacy.

We have created a privacy policy that respects the needs of our customers, and meets the Federal privacy guidelines as well as the rules of the State of Vermont. Our policy will continue to evolve as we respond to the changes in customer requirements and privacy regulation.

To read our Privacy Policy, please click here.

To read our Error Resolution Notice, please click here.

An important note about security:

Please do not send us your account numbers or private financial information via e-mail. E-mail is not encrypted, and can be viewed by many individuals on its way to NSB. If you have a complaint or a concern about your account, please fill out our secure contact form, call us or write us a letter. That way, we can maintain your privacy and work to resolve it immediately.

NSB Web Site Privacy Policy

We respect your privacy on this web site. When you provide us with information, you can be sure that we will hold that information in strict confidence. We recognize and respect your expectation that your privacy be protected.

Information you submit via this web site, or that you provide in e-mail, is used only to process your request and respond to you. We do not share such information, including e-mail addresses, with outside companies.

Our employees access information about you only when needed to maintain your accounts or otherwise meet your needs. Information may also be exchanged with consumer reporting agencies, and may be provided when legally required or permitted in connection with litigation, fraud investigation, or an acquisition or sale. We use proven technology and established procedures for keeping your information secure. Whenever there is an exchange of private information on our web site or our Internet banking product (eNSB) we use secure technology to keep it confidential.

You may visit our web site to find out about products and services, marketing information, and career opportunities without providing any information about yourself. We do gather aggregate data regarding visits to our Website, including domain name, pages visited, length of user sessions, and other statistics, to evaluate the usefulness of our site.

From time to time, we will ask you to give us permission to contact you. You have no obligation to do so, but our only aim in asking is to serve you better and make you aware of products that we offer. When we ask you for permission, we will provide complete information about the services we're offering.

The bank may use software "cookies" when you are accessing eNSB, our PC banking product. No "cookie" will contain information that would enable anyone to contact you via telephone, email, or U.S. Mail. (A "cookie" is a small piece of information that a web site stores in the web browser of your PC and can later retrieve. A "cookie" cannot be read by a web site other than the one that set the "cookie". You can set your web browser to inform you when "cookies" are set or to prevent "cookies" from being set).

We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

We take appropriate steps to keep your account information accurate and up to date. If you ever notice that your information is not complete, accurate or current, please call us at 802-485-5871 or 800-NSB-CASH to let us know. We will correct the information as quickly as possible.

If you believe that we have not complied with our information practices, you may call our Customer Service Department at 802-485-5871 or 800-NSB-CASH. We will investigate and respond to your concern.

NSB is committed to continue to provide quality products and services with our high level of integrity regarding personal privacy.

What is Identity Theft?

Identity theft is the fraudulent use of a person's personal identifying information. Often, identity thieves will use this information to open new or charge existing credit card accounts, write checks, open bank accounts, or obtain new loans. These thieves may get your information by stealing your wallet, stealing your bank statement from you mailbox, diverting your mail, rummaging through your trash, stealing workplace records, and/or by obtaining information submitted electronically. Also, watch for people with cell phones standing near you while you are making a transaction. The new cell phones enable identity thieves to take a picture of your card giving them your name, card number, and expiration date. For some basic steps on how to avoid becoming a victim, and for information on whom to contact if you believe you identity has been stolen, click for DETAILS >>